End User License Agreement
Last updated: August 11, 2026
This End User License Agreement ("EULA") is a binding agreement between you and whatframerate LLC ("whatframerate," "we," "us," or "our") for the ISO Timeline software, documentation, updates, and associated components (collectively, the "Software"). By downloading, installing, activating, copying, or using the Software, or by clicking to accept this EULA, you agree to it. If you do not agree, do not install or use the Software.
If you use the Software for an organization, you represent that you have authority to bind it, and "you" includes that organization. If you acquired the Software through an authorized reseller or merchant of record, this EULA still governs use of the Software.
1. License, not a sale
The Software is licensed, not sold. Subject to this EULA and payment of applicable fees, we grant you a limited, non-exclusive, non-transferable, non-sublicensable license to install and use the Software for your own internal professional or personal production work.
2. Demo and full license
The free Demo provides the feature set described on the Site but limits recording or session logging to a maximum of 10 minutes per session. You may use the Demo to evaluate the Software and may not bypass or interfere with its limits.
A Full License is perpetual and may be activated on up to two devices at the same time. "Perpetual" means the license does not expire. It does not guarantee compatibility with future operating systems, hardware, or third-party products, or continued support for obsolete configurations. You may deactivate a device and reactivate another when supported by the licensing system. You may not share a license key outside the individual or organization that purchased it.
3. Permitted use
You may use output created by the Software in commercial and non-commercial productions. We claim no ownership of your recordings, project files, switching decisions, exported timelines, or other production content. You are responsible for having all rights and permissions needed for your media and productions.
4. Restrictions
Except to the extent a restriction is prohibited by applicable law, you may not:
- copy the Software except for installation and reasonable backup purposes;
- sell, rent, lease, sublicense, distribute, publish, lend, timeshare, or make the Software available as a hosted service;
- share, publish, sell, or improperly transfer a license key or activation;
- circumvent session, device, activation, payment, security, or technical restrictions;
- reverse engineer, decompile, disassemble, translate, or attempt to derive source code, non-public protocols, or underlying ideas;
- modify the Software or create derivative works;
- remove proprietary notices or misrepresent the Software's source or ownership;
- use the Software to violate law, infringe rights, or damage systems; or
- use any part of the Software to develop or train a competing product where prohibited copying, reverse engineering, or misuse of confidential or proprietary material is involved.
If applicable law gives you a non-waivable right to reverse engineer for interoperability, you must first request the necessary information from us and may proceed only to the narrow extent legally permitted.
5. Activation and technical measures
The Software may require internet access for purchase, activation, or reactivation. It may transmit limited license and technical information as described in the Privacy Policy. You must not block, falsify, or manipulate activation or validation. We may disable keys that are refunded, charged back, fraudulent, compromised, publicly shared, used beyond their activation allowance, or obtained or used in breach of this EULA. If an activation error occurs, contact us before attempting circumvention.
6. Updates and compatibility
We may provide patches, updates, or new versions at our discretion and may require an update for security, licensing, or compatibility reasons. Updates may change or remove functionality and are governed by this EULA unless accompanied by different terms. We do not promise compatibility with every version or configuration of Windows, vMix, MultiCorder, DaVinci Resolve, Adobe Premiere Pro, Final Cut Pro, codecs, drivers, hardware, plugins, or third-party file formats.
7. Production responsibility and backups
ISO Timeline is a supporting production utility, not a recording system, backup system, fail-safe, or substitute for operator monitoring. Live production and post-production systems can fail for reasons outside our control. You are solely responsible for:
- testing the Demo and the complete workflow with your actual configuration before relying on it;
- maintaining independent recordings, backups, logs, and recovery plans;
- monitoring vMix, MultiCorder, ISO Timeline, storage, timecode, frame rate, and source configuration;
- verifying source mapping and every exported timeline before editing, delivery, deletion, or reuse of media; and
- retaining original recordings and not treating timeline data as the only copy of production information.
You assume the operational risk of using the Software in live, time-critical, revenue-producing, or client-facing work.
8. Third-party products
The Software interoperates with third-party products and formats. Those products are governed by their owners' terms, and their changes may affect compatibility. We do not control and are not responsible for third-party products, APIs, formats, services, availability, errors, or data handling.
vMix is a registered trademark of StudioCoast Pty Ltd. ISO Timeline is independent software and is not affiliated with or endorsed by StudioCoast. Other marks belong to their respective owners.
9. Ownership
whatframerate LLC and its licensors retain all rights, title, and interest in and to the Software, including source code, object code, design, documentation, branding, and all related intellectual-property rights. No rights are granted except the limited license expressly stated in this EULA.
10. Confidential pre-release software
If we provide beta, preview, or pre-release Software, it may be incomplete, unstable, and unsuitable for production. Non-public pre-release features, documentation, and performance information are our confidential information unless we authorize disclosure in writing. We may discontinue pre-release access at any time.
11. Disclaimer of warranties
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SOFTWARE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. WHATFRAMERATE LLC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, RELIABILITY, COMPATIBILITY, QUIET ENJOYMENT, AND RESULTS.
WE DO NOT WARRANT THAT THE SOFTWARE WILL CAPTURE EVERY EVENT, MAP EVERY SOURCE CORRECTLY, PRODUCE AN ERROR-FREE OR FRAME-ACCURATE RESULT IN EVERY CONFIGURATION, REMAIN AVAILABLE, OR WORK WITHOUT INTERRUPTION, DATA LOSS, OR CONFLICT WITH THIRD-PARTY SOFTWARE. NO ORAL OR WRITTEN ADVICE CREATES A WARRANTY UNLESS EXPRESSLY STATED IN A SIGNED WRITTEN AGREEMENT.
12. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WHATFRAMERATE LLC AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AFFILIATES, AND LICENSORS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR LOST PROFITS, REVENUE, BUSINESS, OPPORTUNITIES, GOODWILL, DATA, RECORDINGS, TIMELINES, PRODUCTIONS, DELIVERABLES, OR CLIENT RELATIONSHIPS, EVEN IF ADVISED THAT SUCH DAMAGES ARE POSSIBLE.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THE SOFTWARE, SUPPORT, OR THIS EULA WILL NOT EXCEED THE GREATER OF 100 USD OR THE AMOUNT ACTUALLY PAID FOR THE AFFECTED SOFTWARE LICENSE. THESE LIMITS APPLY REGARDLESS OF THE THEORY OF LIABILITY, TO ALL CLAIMS IN THE AGGREGATE, AND EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
Some jurisdictions do not allow certain exclusions or limits. In those jurisdictions, these provisions apply only to the maximum extent allowed. Nothing in this EULA excludes liability that cannot lawfully be excluded or limits mandatory consumer rights.
13. Indemnification
To the extent permitted by law, you will defend, indemnify, and hold harmless whatframerate LLC and its owners, officers, employees, contractors, and affiliates from third-party claims, damages, judgments, losses, liabilities, costs, and reasonable legal fees arising from your unlawful use of the Software, your breach of this EULA, your production or media, or your infringement of another person's rights. This does not apply to the extent a claim results from our own unlawful conduct.
14. Termination
This EULA remains effective until terminated. Your rights terminate automatically if you materially breach it and fail to cure a curable breach within 10 days after notice, or immediately for fraud, unlawful distribution, intentional circumvention, or misuse of license keys. On termination, you must stop using and delete all copies of the Software. Sections intended by their nature to survive, including ownership, restrictions, disclaimers, liability limits, indemnification, and dispute terms, will survive.
15. Export and sanctions compliance
You may not use, export, re-export, transfer, or provide the Software in violation of United States or other applicable export-control and sanctions laws. You represent that you are not prohibited from receiving the Software and will not use it for prohibited end uses.
16. Governing law and disputes
This EULA is governed by Wyoming law, without regard to conflict-of-law rules. The United States Federal Arbitration Act governs arbitration. Mandatory protections of your country or state of residence remain unaffected where they cannot lawfully be waived.
Before filing a claim, each party must provide written notice describing the dispute and requested relief and allow 30 days for a good-faith resolution. Except for qualifying small-claims matters or claims seeking injunctive relief for intellectual-property misuse, license circumvention, or unauthorized system access, disputes will be resolved by binding individual arbitration administered by the American Arbitration Association under its applicable Consumer or Commercial Arbitration Rules.
YOU AND WHATFRAMERATE LLC WAIVE TRIAL BY JURY AND PARTICIPATION IN CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE ACTIONS TO THE FULLEST EXTENT PERMITTED BY LAW. You may opt out of arbitration by emailing hello@isotimeline.com within 30 days after first accepting this EULA, with your name, email address, license order identifier if available, and a clear opt-out statement. If arbitration is unavailable or unenforceable, courts in Sheridan County, Wyoming have exclusive jurisdiction unless applicable law permits you to proceed elsewhere.
17. General terms
This EULA, the Privacy Policy, and applicable purchase terms are the entire agreement regarding the Software and supersede prior discussions on that subject. If a provision is unenforceable, it will be limited to the minimum extent necessary and the remainder stays effective. Failure to enforce a provision is not a waiver. You may not assign this EULA without our written consent. We may assign it in connection with a reorganization, financing, merger, acquisition, or sale of assets. We are not liable for delay or failure caused by events beyond our reasonable control.
18. Contact
whatframerate LLC30 N Gould St Ste R
Sheridan, WY 82801
United States
hello@isotimeline.com